Privacy Policy

1. Data Controller

The data controller for personal data processed through this website is:

As data controller, we determine the purposes and means of processing personal data. We are responsible for ensuring that processing is lawful, fair, and transparent.

2. Data We Collect

We collect personal data in the following circumstances:

2.1 Contact Form

When you use the contact form on this website, we collect your name, email address, telephone number, and the content of your message. This information is transmitted directly to our email address via your device's email client using the mailto protocol. We do not operate a server-side form processing system.

2.2 Newsletter Subscription

If you subscribe to our newsletter, we collect your email address for the purpose of sending you updates about new content on this site. Subscription is voluntary and optional.

2.3 Cookies and Technical Data

When you visit this website, certain technical information may be collected automatically, including your IP address, browser type, operating system, referring URL, and pages visited. This data is processed in accordance with our Cookie Policy.

2.4 Data You Provide Voluntarily

Any information you choose to include in messages or correspondence with us beyond the fields specified is provided voluntarily. We will treat all such data with the same care as other personal data.

3. Legal Basis for Processing

We process personal data on the following legal bases as defined in Article 6 GDPR:

Consent (Article 6(1)(a)): Where you have freely given, specific, informed, and unambiguous consent to processing, such as subscribing to our newsletter or accepting non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Legitimate Interests (Article 6(1)(f)): We process certain technical data to operate and maintain this website securely, to prevent fraud, and to improve our service. We have assessed that our legitimate interests are not overridden by your fundamental rights and freedoms.

Legal Obligation (Article 6(1)(c)): Where processing is necessary to comply with a legal obligation under EU or Irish law, including data protection, tax, or other applicable regulations.

4. How We Use Personal Data

Personal data collected through this website is used solely for the following purposes:

• Responding to enquiries submitted through the contact form
• Sending newsletter updates to subscribers who have provided consent
• Operating and maintaining the website in a technically functional state
• Complying with legal and regulatory obligations applicable in Ireland

We do not use personal data for automated decision-making, profiling, or any form of credit assessment. We do not sell, rent, or trade personal data to third parties for commercial purposes. We do not use personal data for direct marketing beyond the newsletter service to which you have explicitly subscribed.

5. Data Retention

We retain personal data only for as long as is necessary for the purposes described in this policy, or as required by applicable law.

Contact form submissions are retained in email correspondence for a period of up to 24 months, after which they are deleted unless there is an ongoing legal or regulatory reason to retain them.

Newsletter subscriber email addresses are retained until you unsubscribe. On receipt of an unsubscribe request, your email address will be removed from our mailing list within 10 working days.

Technical data collected through cookies and server logs is retained in accordance with our Cookie Policy.

6. Third-Party Processors and Transfers

We use a small number of third-party services in connection with this website. Where these services process personal data on our behalf, we ensure that appropriate contractual safeguards are in place in accordance with Chapter IV GDPR.

Google Maps is embedded on our contact page. Google may process data in connection with displaying map content. Google's privacy practices are governed by its own privacy policy. The embed is loaded with a no-referrer policy to limit data transfer.

We do not currently transfer personal data to third countries outside the European Economic Area (EEA). If this changes, we will update this policy and ensure that appropriate safeguards under Chapter V GDPR are in place, such as Standard Contractual Clauses approved by the European Commission.

7. Your Rights Under GDPR

As a data subject under the GDPR and the Data Protection Acts 1988 to 2018, you have the following rights in relation to your personal data:

Right of Access (Article 15): You have the right to obtain confirmation of whether we process personal data about you, and to receive a copy of that data along with supplementary information about how it is processed.

Right to Rectification (Article 16): You have the right to have inaccurate personal data corrected without undue delay.

Right to Erasure (Article 17): You have the right to request the deletion of personal data where the grounds specified in Article 17 apply, including where data is no longer necessary for the purposes for which it was collected.

Right to Restriction of Processing (Article 18): You have the right to request that we restrict processing of your personal data in certain circumstances.

Right to Data Portability (Article 20): Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.

Right to Object (Article 21): You have the right to object to processing of personal data carried out on the basis of legitimate interests or for direct marketing purposes.

Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before withdrawal.

To exercise any of these rights, contact us at [email protected]. We will respond within one calendar month. If you are not satisfied with our response, you have the right to lodge a complaint with the Data Protection Commission of Ireland, Canal House, Station Road, Portarlington, R32 AP23, Co. Laois. Website: dataprotection.ie.

8. Cookies

This website uses cookies. A detailed explanation of the types of cookies used, their purposes, and how to manage your preferences is set out in our Cookie Policy. Non-essential cookies are only set with your prior consent, which you may provide or withhold through the cookie consent banner displayed on your first visit.

9. Children's Privacy

This website is intended for adults. We do not knowingly collect personal data from individuals under the age of 16. If you believe that a child under 16 has provided us with personal data without appropriate parental consent, please contact us at [email protected] and we will take steps to delete such data promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The date at the top of this page indicates when the policy was last revised. Where changes are material, we will take reasonable steps to bring them to your attention. Continued use of the website following any update constitutes acceptance of the revised policy.

11. Contact

For any questions, requests, or concerns relating to the processing of your personal data, contact us by:

• Email: [email protected]
• Post: 15 Market St, Galway, H91 TCX3, Ireland
• Phone: +353 91 392 773

We aim to acknowledge all data protection queries within five working days and provide a substantive response within one calendar month of receipt.